Microsoft Dynamics 365 is the next generation of intelligent business applications that enable organizations to grow, evolve and transform. These applications unify CRM and ERP capabilities by delivering new purpose-built applications that work seamlessly together to help manage specific business functions across Sales, Customer Service, Operations, Financials, Field Service, Project Service Automation, Marketing, and Customer Insights.
Accelerate your digital transformation to meet the changing needs of customers and capture the new business opportunities of tomorrow.
Microsoft have invested billions, over multiple decades, into cutting-edge AI research to help every person and organization achieve more. Office 365, Bing Predicts and Skype Translator are just a few examples of how we have put these investments to work for our customers. We are also bringing those investments to you through Dynamics 365. Designed to help improve manufacturing and supply chain execution, make field service operations more efficient, sell more effectively and ultimately deliver exceptional customer experiences, built-in intelligence capabilities are infused throughout Dynamics 365 apps including: sentiment and intent analysis, preemptive service, relationship insights, lead and opportunity scoring, product recommendations and up-sell/cross-sell, and many more.
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